Resident Service Coordinators (RSCs) assist residents in multifamily rental housing by connecting them with support and services they need to maintain independent living.
Benefits of Having a Resident Service Coordinator:
- Reduces nuisance calls to management and maintenance
- Supports residents in maintaining independence
- Enhances the overall living environment
New Hampshire Housing supports RSCs through a variety of training opportunities and quarterly RSC Roundtables. These roundtables provide a platform for sharing challenges, best practices, and solutions for effectively managing difficult resident situations. We proudly collaborate with the New Hampshire Association of Professional Service Coordinators and New England Resident Service Coordinators, Inc., both of which provide training opportunities for RSCs.
For owners and managers of New Hampshire Housing-financed or administered properties, we offer technical assistance to help establish or review an existing RSC program.
Publications & Resources
- 2-1-1 New Hampshire
- American Association of Service Coordinators (AASC)
- HUD Resources
- New England Resident Service Coordinators, Inc. (NERSC)
- New Hampshire Association of Professional Service Coordinators
- Referral, Education, Assistance and Prevention Program (REAP) brochure
- Resident Service Coordinator Manual
- Aging and Disability Resource Centers (ADRC)